Category

Customer Community

09.29.09

Community management: The ‘essential’ capability of successful Enterprise 2.0 efforts Collaboration, Community Management, Customer Community, Enterprise 2.0, Enterprise Web 2.0, Grassroots Community, Social Media, Web 2.0, blog, community, social computing, social software | Comments Off
It's not a skill that's been widely understood until quite recently, however community management has begun to move to the forefront of discussions about enterprise social computing as the use of social tools begins to climb the maturity curve. Now it's increasingly proving not just useful but a critical component of Enterprise 2.0 efforts despite an often vague understanding of what it is and where it should be situated in the org chart.
09.29.09

Community management: The ‘essential’ capability of successful Enterprise 2.0 efforts Collaboration, Customer Community, Enterprise 2.0, Enterprise Web 2.0, Grassroots Community, Social Media, Web 2.0, blog, community, social computing, social software | Comments Off
It's not a skill that's been widely understood until quite recently, however community management has begun to move to the forefront of discussions about enterprise social computing as the use of social tools begins to climb the maturity curve. Now it's increasingly proving not just useful but a critical component of Enterprise 2.0 efforts despite an often vague understanding of what it is and where it should be situated in the org chart.