Predictions for enterprise social software and social network analysis
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Gartner has released five interesting predictions for social software. Here are the predictions along with a few of my thoughts.
By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20 percent of business users.
This is a transition that we’ve seen for a very long time, and looks finally ready to come to fruition. Coming from a financial markets background, I’d seen from as far back as the late 1990s that email as a primary medium was resulting in communication breakdown. I’ve long believed that shifting communication out of email was one of the main ...