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10.30.10Social Analytics: Your Next Strategic Priority?Photo credit: Flickr/Hamed Parham If your business hasn’t yet begun exploring how it can better understand and respond to the thoughts and opinions about it that consumers share with the world on social media, it may not be long before it does. Gartner recently released its list of the top ten strategic technologies for 2011, and among the categories on that list was social analytics. The research firm describes social analytics as including techniques ranging from social filtering to social-network analysis to sentiment analysis and social-media analytics. Those categories – or at least a fair number of the offerings falling into them – owe a ...
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About Me
CIO at Shine Lawyers
Non-exec Director of Ozmota
Non-exec Director of Queensland Kids
Ex CIO/CTO of Ozmota, Benefon and Voxson.Education
Executive MBA from QUT
High Distinction average
Singapore Airlines International Business Award
Bachelor of Engineering - Electronics and Computer Science from QUT
First class honours
High Distinction average
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